diamond exchange

diamond exchange App support

Contact
+91 9076923715

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To resolve the issue, start by checking your internet connection for a strong signal. If the problem persists, click the "send OTP" button and wait for the time allotted to receive the verification code. If you still don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, please submit your updated KYC details to our customer support team via email to assist with transferring your account. This will help resolve the situation efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should get your app up to date and functioning properly.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, not bonus amounts collected. This means you can withdraw the money you've earned from playing games, but not any bonus rewards you've received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your KYC (Know Your Customer) details are completed and saved within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can be a minor setback in an otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used within your gaming account and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains separate from your withdrawable balance.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the transaction is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.

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